TERMS OF SERVICE

EFFECTIVE DATE: JANUARY 1, 2024

Welcome to www.HEATHERLORRAE.com, herein referred to as “we,” “us,” or “our”. By accessing or using our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

  • We offer a range of design services including graphic design, logo design, template design, web design, branding and brand consulting. A detailed description of our products and services can be found on our website at HEATHERLORRAE.com.

  • Clients are responsible for providing accurate information and materials necessary for the completion of the project. This includes, but is not limited to, text, graphics, and any other content needed for design that is not otherwise included in your design agreement.

  • Payment is due as outlined in the service agreement. We accept various payment methods including credit and debit card. ACH payments may be available through a service invoice only. A deposit may be required before work begins, with the remaining balance due upon project completion unless otherwise agreed.

    We do not accept wire transfer, CashApp or Venmo because these transactions take place outside our dedicate accounting system.

  • We will provide an estimated timeline for the completion of projects at the beginning of the project. Timelines may vary based on project complexity and client responsiveness. We will keep clients updated on project progress.

  • Our service includes 2 rounds of revisions. Additional revisions may incur extra charges of no less than $75 per hour. This amount may vary depending on the complexity of the revision(s) requested. Revisions must be requested within 2 calendar days of the initial design presentation (delivery of finalized work).

  • Upon full payment, the client will own the final designs, excluding templates. Templates remain the sole property of 7VN DESIGN unless exclusive rights are purchased separately.

    We retain the right to showcase all completed work in our portfolio and promotional materials unless otherwise agreed in writing.

  • We agree to keep all client information confidential. We will not disclose any sensitive information to third parties unless required by law or with your consent.

  • Either party may terminate the agreement with written notice if the other party fails to comply with the Terms. Upon termination, the client will pay for all work completed up to that point. No refunds or credits will be issued.

  • In no event shall 7VN DESIGN be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

  • These Terms shall be governed by and construed in accordance with the laws of Rhode Island, USA.

  • We reserve the right to modify these Terms at any time. Clients will be notified of any changes prior to their effective date, and continued use of our services will indicate acceptance of the new Terms.

  • For questions about these Terms, please contact us at: hello.sevendesign@gmail.com